* Your complete satisfaction is important to us!

* Please feel free to contact us with any comments, concerns, or questions.

* Or just talk story about your fishing tales & let us know how you've been...Mahalo

2. Telephone Toll Free: 1-800-571-6339 (8AM to 8PM Hawaii Time)

3. Mail: Hawaii Fishing Lures, PO Box 1767, Kailua HI, 96734

Just A Friendly Reminder

• Tracking your order: When completing an order with us you should receive a confirmation email with USPS with your package tracking information. Please be sure to leave a usable email address (check for correct spelling and filter settings).

• Order Processing: Most online orders can be processed immediately (some may be subject for review to prevent fraud). Priority Mail for global customers may spend extra time in receiving country's customs and may be subject to country's customs fees.

• We suggest using PayPal for global orders. Generally we can process your order a bit faster this way.

• Send us an email or give us a call regarding custom orders, package tracking and all other customer related issues. No question is too small!

• We try our best to answer all emails and phone messages promptly. Mahalo!

• Interested in advertising? Contact us about advertising opportunities for your charter boat.

Merchandise Returns

• Your satisfaction with your purchase is extremely important to us. If you would like to return an item, let us know in order to receive a merchandise return #.

• If it was our mistake, we'll take care of it!

• Returned merchandise must not be used or damaged as a result of misuse, and must be in new condition unless sold as a used item, or if appoved in your RMA #.

• Shipping costs for returns and a restocking fee of 15% may be covered/waived at our discretion.

  Liability Policy

  • Under no circumstances are we (Hawaii Fishing Lures) liable for any loss, damage, or expenses of any kind arising out of the use of our products. Hawaii Fishing Lures does not control nor assume responsibility for any of the charter fishing services.

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  Privacy Policy: We do not rent, sell, or share personal information about you with other people or companies, except in the following case: We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or if required by law.